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常见问题解答
Who is Keditec Printer?
Keditec Printer is a professional printer manufacturer and supplier. It has been dedicated to the printer industry for many years. The company offers a wide variety of printer products, including digital printers, sublimation printers, UV printers, and more. Their products are widely used in industries such as advertising, home decoration, and textiles.
Please select the product you are interested in on our official website’s product page and leave your email address, mobile phone number, company name and information about various product specifications.
We promise that once we receive your inquiry, we will respond to your email or WhatsApp message within 12-24 hours.
If I have any technical issues, how can you assist us in solving them?
Please send detailed instructions, photos or videos to our technicians, who will analyze the problem and provide an appropriate solution after receiving the information immediately.
What's the delivery time for your products?
Generally, the delivery is scheduled within about 5 to 15 working days after receiving the full payment or deposit.
How is your quality control?
We have a professional quality control team that performs 100% testing before delivery.
How can I order a machine from you?
After you confirm the order details, we will send you a pro forma invoice for confirmation. Upon receiving the payment, we will arrange production. We will inform you of the shipping method, and the final product will be dispatched within the agreed time.
Can we become the exclusive distributor of your machine?
We look forward to working closely with you. After you have ordered multiple machines and can provide high-quality after-sales service, we can start discussing the distribution relationship.
What is the warranty for your machines?
Our machines come with a one-year warranty excluding the print head. During the warranty period, we will send some replacement parts free of charge. Damaged parts should be returned promptly.
Who is Keditec Printer?
Keditec Printer is a professional printer manufacturer and supplier. It has been dedicated to the printer industry for many years. The company offers a wide variety of printer products, including digital printers, sublimation printers, UV printers, and more. Their products are widely used in industries such as advertising, home decoration, and textiles.
Please select the product you are interested in on our official website’s product page and leave your email address, mobile phone number, company name and information about various product specifications.
We promise that once we receive your inquiry, we will respond to your email or WhatsApp message within 12-24 hours.
If I have any technical issues, how can you assist us in solving them?
Please send detailed instructions, photos or videos to our technicians, who will analyze the problem and provide an appropriate solution after receiving the information immediately.
What's the delivery time for your products?
Generally, the delivery is scheduled within about 5 to 15 working days after receiving the full payment or deposit.
How is your quality control?
We have a professional quality control team that performs 100% testing before delivery.
How can I order a machine from you?
After you confirm the order details, we will send you a pro forma invoice for confirmation. Upon receiving the payment, we will arrange production. We will inform you of the shipping method, and the final product will be dispatched within the agreed time.
Can we become the exclusive distributor of your machine?
We look forward to working closely with you. After you have ordered multiple machines and can provide high-quality after-sales service, we can start discussing the distribution relationship.
What is the warranty for your machines?
Our machines come with a one-year warranty excluding the print head. During the warranty period, we will send some replacement parts free of charge. Damaged parts should be returned promptly.