Technical support
In the field of printing, Keditec Print printers have won the favor of many customers for their excellent performance and quality. However, even the most advanced printing equipment may encounter some problems during use. Fortunately, Keditec Print has a young, lively and professional technical support team, who are always ready to solve various printing problems for customers.
Professional technical support to solve various problems
Help Center- White ink circulation problem: During the use of DTF printers, white ink circulation problems are very common. The technical team conducted in-depth research on this problem and found that it may be caused by blocked ink tubes, insufficient ink cartridge pressure or improper printer settings. They will guide customers to clean ink tubes, adjust ink cartridge pressure or reset printer parameters according to the specific situation to ensure smooth white ink circulation.
- Color Settings for UV Printing: The color settings for UV printing are crucial for printing results. The technical team noticed that customers may encounter issues such as color inaccuracies, color deviations, or dull colors when using UV printers. They will provide professional color setting recommendations based on the customer’s specific requirements and printing materials, including adjusting color modes, color saturation, brightness, and other parameters to achieve the best printing results.
- Common problems with sublimation printers: There may also be some problems with sublimation printers during use, such as poor print quality, fading or printer failure. The technical team provides detailed solutions to these problems, including checking the quality of the printing paper, adjusting the temperature and pressure of the printer, cleaning the printer nozzle and other operations to ensure the normal operation of the sublimation printer.
- Ink-related issues: Ink is an important part of the printer and is where customers often encounter problems. The technical team knows that customers may encounter issues such as ink blockage, ink leakage, or inaccurate ink color. They will guide customers to clean the ink cartridge, replace the ink cartridge, or adjust the printer parameters according to the specific situation to ensure the normal use of ink.
The Young and Energetic Technical Team
The technical support team of Keditec Print consists of a group of young and energetic professionals. They are full of vitality, passionate about printing technology, and constantly learning and exploring new technologies and solutions.